Hey @Aryaan_Vedak
We appreciate you connecting with us! 
As discussed, we’re happy to inform you that your transaction issue has been resolved. 
We request you to retry the transaction at your convenience and let us know if you need any further assistance.
Thank you for your patience and cooperation throughout the process! 
Hey @yashm
We tried reaching out to you, but unfortunately, we couldn’t connect. As per the update from the bank, we’re happy to inform you that the funds have been successfully credited to your account. It would be great if you could check and confirm. 
Thank you for your patience and cooperation throughout the process! Let us know if you need any further assistance—we’re here to help!
Hello ma’am,
Thankyou for reaching out, money was credited into my account… I tried posting this message on the forum but it gave me some error and I was not able to post… Thankyou so much for your help again!!
Hi @yashm,
Thank you for confirming! We’re so glad to hear that the amount has been credited successfully. Your kind words mean a lot to us! If you ever need any help in the future, don’t hesitate to reach out. Wishing you a fantastic day ahead!
Hi , I made a transaction through card on a POS machine, it got cancelled as shown in their records but in my app it is showing as debit transactions and I don’t see any amount reverted back. Can anyone please tell in how many days amount will be credited back ?
Welcome to the Niyo Community! 
We sincerely apologize for the inconvenience.
We tried reaching you over a call but couldn’t connect. For international transactions via SBM Bank, refunds typically take up to 15 working days to reflect in your account. If the amount isn’t credited within this timeframe, please don’t hesitate to reach out—we’ll be more than happy to assist you further.
We truly appreciate your patience and support!
