We’ve received an update from the DCB Bank team regarding your concern. As mentioned during your recent chat with their support team, the ₹30,000 was successfully credited to your ICICI Bank account, which was set as the primary account in your Niyo UPI settings at the time of the transaction.
We hope this resolves the issue, and we’d appreciate it if you could confirm the same here. In case you have any further queries or need help with anything else, feel free to reach out—we’re here for you!
We’re sorry to hear about the trouble you’re facing, especially while being abroad. We understand how challenging this must be for you.
Please be assured that we’ve escalated your issue to the concerned team for an urgent review and resolution. Kindly bear with us, and we’ll keep you updated as soon as we have an update.
We completely understand your concern and the situation you’re in. Please be assured that your case has already been escalated, and we’re actively following up. We kindly request a little more time to hear back from the concerned team, and we’ll update you as soon as we receive a response.
As per the update from DCB Bank, your card is getting validated at merchant sites. However, to help resolve the issue you’re facing, we’d like to speak with you directly. Kindly share an alternate contact number, as you are abroad, feel free to share your international number along with the country code, and we’ll get in touch to assist you further.
We’re really glad to know your concern is resolved—thank you for confirming it here! If you need any assistance in the future, feel free to reach out anytime. We’re here to help!
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travellers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
I closed my Niyo credit card on 5th April. It is showing that the FD amount is credited in my bank account but it is still not credited in my bank account after one and half months. I have asked for help from Niyo customer care. It seems they are also clueless. Can anyone tell me what to do.
Thanks.
We sincerely regret the inconvenience this has caused and completely understand how important this matter is to you.
Rest assured, we will escalate this with the concerned team to get it checked and share an update with you at the earliest. We truly appreciate your patience and are committed to resolving this as quickly as possible. Thank you for bringing this to our attention.
If you need any assistance in the future, feel free to reach out anytime. We’re here to help!
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
