Welcome to the Niyo Community! 
We sincerely apologize for the inconvenience.
We tried reaching you over a call but couldn’t connect. For international transactions via SBM Bank, refunds typically take up to 15 working days to reflect in your account. If the amount isn’t credited within this timeframe, please don’t hesitate to reach out—we’ll be more than happy to assist you further.
We truly appreciate your patience and support!
