We understand your concern regarding the mobile number change request. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
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We tried calling you on your registered number, but unfortunately, you were not available. As you’ve mentioned that the mobile number has already been updated in the DCB Bank records, we request you to kindly share a screenshot of the email or SMS received from DCB Bank confirming the successful update over the ticket ID 279286. This will help us update the same in our Niyo records. We appreciate your patience and cooperation.
We appreciate your time over the call. As discussed, we’ve forwarded the mobile number change request to the bank and will keep you informed of any further updates. We appreciate your patience until then.
Thank you for sharing the confirmation screenshot from DCB Bank. We have highlighted this to the concerned team, and they are working on this and will keep you updated on the ticket 279286.
We appreciate your time over the call. As discussed, we’re glad to inform you that your mobile number has been successfully updated in the Niyo records. Kindly take a moment to confirm the same here.
We’ve also noted your email ID change request. Since you’ve already raised this with DCB Bank, we request you to please share the email confirmation from the bank under ticket ID 279286 once you receive it, so we can update the same in our records. We appreciate your patience and understanding. Take care
I have also discussed with the dcb customer care regarding the email address related change and they have provided me the ticket number as well for further tracking and stated that the email has also been updated.
Hey @Aditya_Jenkins , thank you for confirming that your email ID number has been updated on the bank’s end. We have forwarded the request to the relevant team to review and proceed with updating the email ID in your Niyo account. We appreciate your kind understanding and patience until then.
Thank you for sharing the screenshot of the confirmation email received from the bank. We have forwarded the request to the concerned team for email ID updation at the earliest. We will make sure to keep you posted with further updates. We appreciate your kind understanding.
Thank you for your time over the call. As discussed we are getting this checked with the concerned team and will keep you posted with an update at the earliest.
Appreciate your patience and understanding on this.
We appreciate your patience and understanding. Take care 
