How to change my registered mobile no.

Hi @Aditya_Jenkins , Thank you for sharing the confirmation screenshot from DCB Bank. We have highlighted this to the concerned team, and they are working on this and will keep you updated on the ticket 279286. Appreciate your understanding on this.

Thank you team, i can confirm that this is now done. My phone number has been updated, thanks for the quick process

Hey @Aditya_Jenkins We appreciate your time over the call. As discussed, we’re glad to inform you that your mobile number has been successfully updated in the Niyo records. Kindly take a moment to confirm the same here. :white_check_mark: We’ve also noted your email ID change request. Since you’ve…

Hi team, I have also discussed with the dcb customer care regarding the email address related change and they have provided me the ticket number as well for further tracking and stated that the email has also been updated. [Screenshot_2026-01-10-12-26-06-49_2f20755c0aae550d197f1001c44045a4]

I can confirm my number has heen updated but my email address still need to be updated.

[IMG_20260113_213808] Uploaded the response from bank kindly update my email id on the app now.

Hi @Aditya_Jenkins , Thanks for sharing the update and the confirmation from the bank. We’ll take this forward and update you once it’s done. Appreciate your patience on this.

Hi team, I just got a call from the bank mentioning my email id has been updated, kindly recheck the same and update in the app.

Hey @Aditya_Jenkins , thank you for confirming that your email ID number has been updated on the bank’s end. We have forwarded the request to the relevant team to review and proceed with updating the email ID in your Niyo account. We appreciate your kind understanding and patience until then.

Registered mobile number change/update!

Support & Troubleshooting

saraswathi.r (Saraswathi R) January 10, 2026, 7:02am 145

Thank you for the confirmation @Aditya_Jenkins !

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Registered mobile number change/update!

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