How to change my registered mobile no.

Hi team, Unable to change phone number on niyo app, the number has already been updated in DCB bank, kindly help and expedite.

Hey @Aditya_Jenkins Welcome to the Niyo Community! :hugs: We understand your concern regarding the mobile number change request. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at t…

Hey @Aditya_Jenkins We tried calling you on your registered number, but unfortunately, you were not available. As you’ve mentioned that the mobile number has already been updated in the DCB Bank records, we request you to kindly share a screenshot of the email or SMS received from DCB Bank confirmi…

Hi @saraswathi.r , please call me on 7978704409, i didnt get any such call yet

Hey @Aditya_Jenkins We appreciate your time over the call. As discussed, we’ve forwarded the mobile number change request to the bank and will keep you informed of any further updates. We appreciate your patience until then.

[Screenshot_2026-01-10-09-54-21-22_e307a3f9df9f380ebaf106e1dc980bb6]

Hi @Aditya_Jenkins , Thank you for sharing the confirmation screenshot from DCB Bank. We have highlighted this to the concerned team, and they are working on this and will keep you updated on the ticket 279286. Appreciate your understanding on this.

Thank you team, i can confirm that this is now done. My phone number has been updated, thanks for the quick process

Hey @Aditya_Jenkins We appreciate your time over the call. As discussed, we’re glad to inform you that your mobile number has been successfully updated in the Niyo records. Kindly take a moment to confirm the same here. :white_check_mark: We’ve also noted your email ID change request. Since you’ve…

Hi team, I have also discussed with the dcb customer care regarding the email address related change and they have provided me the ticket number as well for further tracking and stated that the email has also been updated. [Screenshot_2026-01-10-12-26-06-49_2f20755c0aae550d197f1001c44045a4]

Registered mobile number change/update!

Support & Troubleshooting

Aditya_Jenkins (Aditya Jenkins) January 10, 2026, 4:25am 139

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Registered mobile number change/update!

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