Hello could you please help to delink my mobile number from the Pan.
It would be much appreciated if someone can help me to unblock this issue
Hey @Vithya_Shree
Welcome to the Niyo Community! 
We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything 
Hey @Vithya_Shree
We tried reaching out but couldn’t connect. To help us understand and resolve the issue better, please share a screen recording of the error along with a detailed description at 
global.escalation@goniyo.com. If you already have a ticket raised, just share the ticket number here so we can follow up right away. We truly appreciate your time and patience 
Hi, I’m getting mails regarding passport file number verification is pending, but not able to understand how to do it in the app. Kindly help!
Welcome to the Niyo Community!
We sincerely regret any inconvenience this may have caused. Please allow us some time to connect with you and assist you further.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything
Thank you for your time over the call. As discussed, please share a screenshot of the notification via email so we can thoroughly review your concern and assist you further.
We tried reaching out to you but couldn’t get through. Just wanted to let you know that since you’ve recently onboarded with us, passport verification isn’t required at the moment. 
You can safely ignore the notification asking for passport details for now. If you need any help, we’re just a message away! 
Hey @Vinod_S
We tried reaching you again but couldn’t get through 
. However, happy to share that your DCB account is now successfully linked with Niyo! 
Kindly check and confirm the same. You’re all set to enjoy smart banking with exclusive Niyo features and benefits 
. Let us know if you need any help—we’re here for you!
Hey Saraswathi
My DCB account is now successfully linked to the Niyo.
Thanks for the support.
Regards,
Vinod S.
Hey @Vinod_S
We appreciate your time over the call—glad your DCB account is now successfully linked with Niyo! Thank you for the confirmation and for being a part of the Niyo family. If you ever need assistance, we’re just a message away. Enjoy the smart banking experience! Take care!
Hi Saraswathi,
Could you please call me when you get free? I am trying to refer a friend to onboard on Niyo. Have doubts on a few things.
Regards,
Vinod S.
98867 69212
Hey @Vinod_S
Sure, connecting right away…!
Hey @Vinod_S
We truly appreciate your time over the call and hope that all your concerns were addressed promptly. Should you need any further assistance, please feel free to write back — we’re always here to help!
