Niyo card not delivered to me

Hello , @Deepak @Wasim_Al_Basha . I have ordered niyo global card on 21st july there has been no updates since then and recently i got a mail saying its been dispatched through bluedart with waybill no: 30743577594.
But while tracking it shows that my card is delivered at Mumbai whereas my address is in Kerala . I received no help from the chat system or customer care . I have raised a ticket with no : 1366462.
Please help resolve this as i need to travel next week.

Hello @ANUPRIYA_K_S ! We’re very sorry to hear this. Please allow us some time to check and get back to you with an update. -WB

Hello , @Deepak I have ordered niyo global card on 21st july there has been no updates since then and recently i got a mail saying its been dispatched through bluedart with waybill no: 30743577594.
But while tracking it shows that my card is delivered at Mumbai whereas my address is in Kerala . I received no help from the chat system or customer care . I have raised a ticket with no : 1366462.
Please help resolve this as i need to travel next week.

Please let me know regarding this , thanks for response finally :pleading_face: , i will be travelling next week please help me get my card as soon as possible

A post was merged into an existing topic: Niyo card not shipped yet

Exactly this is the case for me too … hence i withdrew all amount cause i felt its not safe .

I locked my card my flight on 2nd August now I apply from another vender

That’s good . This is very disappointing, thought niyo is the best Card

How can they deliver the card to another person at another location…this is ridiculous @Deepak @Wasim_Al_Basha pls do something

Hello @ANUPRIYA_K_S ! Please accept our sincere apologies for the inconvenience. We see that you have ordered a new card. We will share the update on the new AWB number as soon as possible. -WB

No i have not ordered a new card i can’t pay for another card again when it is your fault that i don’t get the card .