We appreciate your time over the call, and thank you for confirming that the app issue has been resolved. Kindly take a moment to confirm the same here.
The app is now working smoothly, and you should be able to use it seamlessly during your travel. If you face any challenges, please feel free to write to us—we’re just a step away. 
Take care!
Its still not working. It has started getting close in just few seconds after opening the app
We deeply regret the inconvenience caused. Kindly share a quick screen recording of the error from your registered email ID to “global.escalation@goniyo.com”, so we can escalate the issue to the concerned team and get this fixed for you.
Once you send the email, a ticket ID will be generated. Please share the ticket ID with us so we can pick it up and work on it on priority. We appreciate your patience and cooperation.
Hey @SachinVashisth ,
We tried reaching out to you over the call, but the call was getting disconnected from your end. We would like to inform you that the app white screen issue has been resolved, so we kindly request you to please cross-check and confirm with us here. We appreciate your kind understanding and cooperation.