UNABLE TO LOGIN - SERVER DOWN - NiyoX Mobile app

unable to login in NiyoX since many days, please advise a solution i’m travelling internationally next week need to activate debit card for international payments

Facing the similar issue and no response from Niyo Team.

Hi Joshi,

I hope this message finds you well.

I sincerely apologize for any inconvenience you’ve faced. To swiftly address the issue you’re encountering, could you please uninstall the app and give it a fresh reinstall? This often resolves glitches.

Should the problem persist, don’t hesitate to drop us an email at global@goniyo.com. Our dedicated team is ready to assist you and ensure a seamless experience.

Thank you for your understanding and cooperation.

Best regards,

Hi Aditya,

I hope this message finds you well.

To better assist you, could you please share the ticket reference number you received? This will help me swiftly investigate the issue and provide you with a comprehensive update.

Thank you for your cooperation, and I appreciate your understanding.