Hey @bhawin
We’d like to inform you that the app login issue has been escalated to the concerned team. We’ll keep you informed of any further updates. We appreciate your patience and understanding in the meantime.
Hey @Karthik_Arji
We’d like to inform you that the app login issue has been escalated to the concerned team. We’ll keep you informed of any further updates. We appreciate your patience and understanding in the meantime.
We’d like to inform you that the app login issue has been escalated to the concerned team. We’ll keep you informed of any further updates. We appreciate your patience and understanding in the meantime.
Hey @md_zaheer
We’d like to inform you that the app login issue has been escalated to the concerned team. We’ll keep you informed of any further updates. We appreciate your patience and understanding in the meantime.
We’d like to inform you that the app login issue has been escalated to the concerned team. We’ll keep you informed of any further updates. We appreciate your patience and understanding in the meantime.
Hi,
Are there any updates. I’m travelling and this is very inconvenient.
Hi
Facing the same issue on Google Pixel 6 pro.
Also using Niyo e-sim for data for which it is saying unsecured network detection.
Hey @Vishal_Goel ,
Welcome to the Niyo Community! 
We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
*We’re always here if you need anything 
Hey @Vishal_Goel, we tried reaching out to you by phone but were unable to connect. We regret the inconvenience caused and understand your disappointment regarding the inability to use the Niyo application. We have forwarded the issue to the relevant team for prompt resolution and will keep you updated on further progress. We appreciate your patience and understanding in the meantime.
Hey @Vishal_Goel,
We’re glad to inform you that the app issue has been resolved 
. We request you to kindly cross-check and confirm once it’s working fine for you. If you need any further assistance, feel free to reach out via our 24/7 live in-app chat 
or email us at global@goniyo.com 
. We’re always here to help! 
Hey @bhawin,
We are happy to inform you that the app issue has now been fixed . Please take a moment to check and let us know if everything is working smoothly 
. If you need any further help, feel free to reach us anytime via our 24/7 in-app chat or write to us at global@goniyo.com . We’re always happy to assist!
Hey @Karthik_Arji ,
We are happy to share that the app issue has now been fixed . Please take a moment to check and let us know if everything is working smoothly . For any further help, you can reach us anytime via our 24/7 in-app chat or write to us at global@goniyo.com . We’re always happy to assist!
Hey @Abhishek_Tiwari2 ,
We tried reaching out to you via call, but were unable to connect. We’re glad to inform you that the app issue has been resolved . We request you to kindly cross-check and confirm once it’s working fine for you . If you need any further assistance, feel free to reach out via our 24/7 live in-app chat or email us at global@goniyo.com . We’re always here to help!
Hey @md_zaheer ,
We tried reaching out to you through call but were unable to connect. We are happy to share that the app issue has now been fixed . Please take a moment to check and let us know if everything is working smoothly . For any further help, you can reach us anytime via our 24/7 in-app chat or write to us at global@goniyo.com . We’re always happy to assist!
Hi,
I updated the app and now the issue is resolved.
Thanks for the help
Thank you for confirming @Anurag_Singh_Rawat ! We’re glad to know the app issue has been resolved and that you’re able to use it smoothly now . If you need any further assistance, feel free to reach out anytime via our 24/7 live in-app chat or email us at global@goniyo.com — we’re always here to help
Hi, thank you for the quick response and the fix. After updating the app now the issue has been resolved and fixed.
Thank you for confirming @Karthik_Arji , We’re glad to know the app issue has been resolved and that you’re able to use it smoothly now . If you need any further assistance, feel free to reach out anytime via our 24/7 live in-app chat or email us at global@goniyo.com — we’re always here to help
I am trying to apply for a new forex card through the Niyo global android app. When I click the Resume onboarding, it shows the “paper aeroplane icon” moving in circles for a few seconds (It is loading something), and then comes the white screen. It doesn’t go ahead after that. Any idea how to resolve this issue?
Hey @SachinVashisth ,
Welcome to the Niyo Community!
We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
*We’re always here if you need anything
