Hi @Kdkoradia,
Welcome to the Niyo Community! 
Thank you for bringing this to our notice! 
Since this involves an international transaction, any refund processed will typically take up to 45 days from the date it’s initiated. 
We sincerely request your patience during this time.
If the funds aren’t credited within this period, feel free to reply to this ticket, and we’ll be here to assist you further. 
