This is in reference to my transactions of 300 SGD on 29 July 2022 that was supposed to be refunded. As per the other bank, they have done the refund from their side but i have not received it in my bank account. They asked me to contact my bank. 060302/221006505417/00000000/ POSISS/POPULAR RENT A .…

@rpriyanshu9 , fortunately I received refund yesterday late night (T+31 days), - (Same day when I posted here). That’s what they had communicated before. But still this is far too time for instant reversal of money. Yes according to their FAQ page, they have mentioned that auto reversal of money ta…

Hi @yogitha_pantham , Thank you for reaching out to us. We truly appreciate your continued patience. As mentioned in our previous communication, your refund was initiated on October 26, 2024. However, please note that the processing time for international refunds is set by DCB Bank according …

Hi. I have made a transaction of 1100 USD on nov 25th for which the money got debited from niyo sbm debit card but the transaction failed. I still havent received refund. Can you please look into it and see that i get refund as soon as possible.

Hi @nishanth_varma , Welcome to the Niyo Community! :raised_hands: We’re truly sorry to hear about your experience. :broken_heart: Please rest assured, your funds are safe and secure. :briefcase::sparkles: We’re on it and will get this checked for you right away! Thank you for your patien…

Hello @nishanth_varma , We’ve sent you a DM requesting a few additional details about the transaction. :envelope_with_arrow: Kindly reply there so we can assist you further and resolve this quickly. We’re here and ready to help! :handshake: Looking forward to your response. :blush:

When will I get back my redund of MYR 1.0 and MYR 77.05 spent on grab for paying cab fee online . A fee 1.0 MR wasvcharged to verify the card and was said to be reversable. Moreover a unfulfilled ride was pre authorized with MYR 77.05 which was again said to refunded when it was not taken. When w…

Hi @Sayantan_Bhattachary , Welcome to the Niyo Community! :raised_hands: :bulb: Rest assured, your funds are completely safe and secure. :sparkling_heart: We’re here to help you with your refund. Could you please share the transaction details and a screenshot? This will help us check and …

On 14th december 2024 , I returned from dubai and at dubai airport I submitted my niyo global debit card for dubai vat refund ( planet tax free). Refund process is completed with successful payment on 17th december for which ARN is also generated for refernce, but I disnt receive it in my bank accou…

Hi @Kdkoradia , Welcome to the Niyo Community! :raised_hands: Thank you for bringing this to our notice! :pray::sparkles: Since this involves an international transaction, any refund processed will typically take up to 45 days from the date it’s initiated. :hourglass_flowing_sand:…

Bank is just raising tickets and not resolving this issue at earliest …they keep on postponing the date of resolving this issue.

Hi @Kdkoradia , We believe that you are referring to your VAT refund in your Niyo DCB bank account. We regret the delay. As informed earlier, the turnaround time for international refunds is 45 days. However, we are having this checked with the DCB bank. We request your patience and understa…

International Refund Related!

Support & Troubleshooting

Akash-deep (Akash Deep Sidhu) December 30, 2024, 3:12am 56

Hi @Sayantan_Bhattachary,

Welcome to the Niyo Community!

Rest assured, your funds are completely safe and secure. We’re here to help you with your refund. Could you please share the transaction details and a screenshot?

This will help us check and resolve it for you swiftly.

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International Refund Related!

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