This is in reference to my transactions of 300 SGD on 29 July 2022 that was supposed to be refunded. As per the other bank, they have done the refund from their side but i have not received it in my bank account. They asked me to contact my bank. 060302/221006505417/00000000/ POSISS/POPULAR RENT A .…

@rpriyanshu9 , fortunately I received refund yesterday late night (T+31 days), - (Same day when I posted here). That’s what they had communicated before. But still this is far too time for instant reversal of money. Yes according to their FAQ page, they have mentioned that auto reversal of money ta…

Okay thank you if there anything let me know

Hey @Simran_Gutal Sure, We shall keep you informed of further updates. Thank you!

The problem is resolved on 24 th oct successfully I got my 2 refunds the niyo team was so appreciative that they kindly and patiently resolved my problem i have been using niyo card for past 3 year now and this was my first time to be stifled with a problem but I’m really thankful to Saraswati maam,…

Hey @Simran_Gutal Thank you for taking the time to speak with us :blush: We’re glad to hear the issue has been resolved, and we truly appreciate your kind words and patience throughout the process. If you ever need further assistance, please feel free to write back. We’re always there for you …

hello Niyo Team, I need get refund of 300Euros which is issued on 26th October 2024 from the vendor. However, I haven’t received anything yet and I had called customer service multiple times yet no use. I have used my niyo global debit card. Please do help me asap as I am worried on this

Hey @yogitha_pantham Thank you for speaking with us! :blush: As discussed, could you kindly share a screenshot of the transaction details and the merchant’s refund confirmation email? This will help us investigate thoroughly and assist you further. Please send them via DM as follows: Tap on m…

Hello I am not able to see any message option in my profile for some reason Please find the screenshots and mail comfirmation

Hey @yogitha_pantham , We understand your concerns and appreciate your engagement with us. To ensure your account’s safety and security, we kindly request that you refrain from sharing sensitive information in public posts. Please write to us directly at global.escalation@goniyo.com with reque…

Hello Thanks also I had emailed the issue with necessary screenshots This is the ticket number which I’ve received please keep me posted #2596674

International Refund Related!

Support & Troubleshooting

saraswathi.r (Saraswathi R) November 4, 2024, 10:34am 35

Hey @yogitha_pantham

Welcome to the Niyo Community!

We regret the inconvenience caused to you. Kindly allow us an oppurtunity to have this checked and assist you further.

Thank you for your patience and understanding in this regard!

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