Not able to login into Niyo money app. Getting cancelled

Hey @shishir_sahoo Welcome to the Niyo Community! :hugs: We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the ear…

Hey @shishir_sahoo We tried calling you but unfortunately, couldn’t connect. We’re glad to inform you that the issue with redeeming your funds on the Niyo Money app has now been resolved. :raising_hands: You should be able to proceed smoothly with your redemption request. We truly appreciate…

Thank you, I am able to redeem my funds now.

Hey @shishir_sahoo Thank you for the confirmation! Have an amazing day ahead :smiling_face:

Hi, I’ve been unable to log in to the Niyo Money app since this morning. I’ve already tried uninstalling and reinstalling the app, but the issue persists. The error message either says “Check network connectivity” or “Oops, something went wrong. Please try after sometime.” Kindly look into this on …

Hello - May I have an update on the issue please? Regards, Aparna

Hi @Aparna_Gokul , Apologies for the delayed response. We have escalated this issue to the concerned team to get it checked. We will keep you posted as soon as we receive an update.

Hello, May I have an update on the issue please? Regards, Aparna N

Hi @Aparna_Gokul ! We apologize for the delayed response. We have fixed the issue for Android users, but we’re still working on a fix for iOS. We will be sure to update you as soon as it’s resolved.

Having issues logging into the Niyo Money app? Let’s help you out here!

Support & Troubleshooting

Nith_In (Nithin M Kuriakose) October 1, 2025, 5:07am 47

Hi @Aparna_Gokul,

Welcome to the Niyo Community!

We apologize for the inconvenience caused. Please allow us some time to get this checked and assist you further.

Topic		Replies	Views
Unable to access my Niyo account / Niyo Money! Help niyo-money	12	457	October 8, 2025
Need help with Login to Niyo app Help dc_niyo-sbm , niyo-global , login-issue	83	2392	April 24, 2026
Facing Issues with the Niyo App? Let’s Resolve It Together! Support & Troubleshooting niyo-app , login-issue	121	3989	April 2, 2026
Niyo App Not Working 24/7 Support niyo-global	69	519	February 25, 2026
UNABLE TO LOGIN - SERVER DOWN - NiyoX Mobile app Support & Troubleshooting banking , niyo-x	6	660	October 1, 2024

Having issues logging into the Niyo Money app? Let’s help you out here!

Related topics