Hey @ankit_singh3 ! Kindly try to download now. You’re all set to download the app.
Unable to lock/unlock the card settings (online POS, International transaction, etc). It just keeps loading forever
hey @ashrithjain , I am still seeing the same error that “the early access program is currently full. Space may open up later.”
kinldly help me out here
Hey! Could you please retry tomorrow? We’re sure you’ll be able to download tomorrow. We’ve increased the beta access limit.
Hey @Deepak_S ! Welcome to Niyo community. Sorry to hear that. Could you please reinstall the app from your device’s store and retry later?
thanks @ashrithjain , will try tomorrow morning. Can you give me the information regarding KYC procedure, whether its online or offline. As I live in jharkhand, would it be possible for me to get niyo card.
Hey @ankit_singh3 ! The Full KYC is completed using Aadhaar XML and CKYC check. No manual intervention is required for Full KYC completion.
Hey @ashrithjain . It keeps saying either “Invalid response received from upstream server” or “ECONNABORTED” whenever I try to unlock a feature. Even tried reinstalling the app. Unable to make a international payment due to this
Hi @ashrithjain , I would be glad if you can give more info about CKYC. Thanks.
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Hey @ankit_singh3 ! You may read more about CKYC here: Beta Version - Niyo Global in partnership with SBM Bank India (State Bank of Mauritius)🌎 - #48 by ashrithjain
hey @ashrithjain , i have registered in niyo sbm account but currently stuck in the attached screen, kindly help me out.
Greetings,
I successfully created Niyo SBM Account and ordered card on 21 July. I received a call few days back saying card was returned to Niyo Office as my address is not deliverable by Delhivery. I need the card urgently as I’m leaving for abroad this month. Please courier the card via some other means or suggest me a way to get the card as soon as possible. Please revert on priority.
hello @ashrithjain , My account has been created. I have deposited the 5.5k amount . I have got the confirmation mail also , but the amount is not reflecting in the app. Although it is visible in the transaction tab. Kindly let me know when it will resolve so that i can order niyo sbmcard.
Hey @ankit_singh3 ! The amount has been successfully credited to your account. You may go ahead and order the card already. If you do face any issues, feel free to reach out to us.
hello @ashrithjain. I have deposited ₹ 5.5k to my niyo sbm account on aug 1 . I have got the confirmation mail, although it is visible in the transactions, the amount is not reflecting in the app. . Kindly resolve the issue so that i can order niyo sbm card.
Hey @jithin_jomy ! Welcome to Niyo community. The amount has been successfully credited to your account. You may go ahead and order the card already. If you do face any issues, feel free to reach out to us.
It’s still not reflecting in my account, showing last updated on 31st July.
Hey @jithin_jomy ! Could you please pull-to-refresh to get the updated balance?
No change after refresh
Got updated, thank you
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