When i was transfering money to someone it showed error and transaction didn’t got successful but my money got deducted

I was transferring money to someone but it showed error that time but my money got deducted from my account balance and i want to know that when my money will be refunded and what happened that time was that money got transferred to that person or transaction got failed because if it is transfer that is a very big issue and but if it was the bank please refund my bank as soon as possible

Hey @Ayashs

As we checked, your concern has been escalated to the bank for needed action. Kindly allow us the window to work on your concern. We’ll inform you once an update is shared with us. Appreciate your patience.

Ranjith M