Transactions and Refunds on Niyo Cards

Hi @tanmoy2005,

Welcome to the Niyo Community! :raised_hands:

We understand your concern regarding your international transaction. As the partnership between Niyo and Equitas Bank officially ended on May 31, 2025, we no longer have access to Equitas account information or transaction details. For any queries related to your Equitas account, we kindly request you to contact the bank directly at 1800-103-1222 or write to them at customerservice@equitasbank.com. They’ll be the best point of contact to assist you further.

:ledger: Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.


Plus, it’s the perfect spot to connect with fellow travellers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.


And don’t forget to explore the Travel with Niyo category for even more travel content!


We’re always here if you need anything.
:ledger: