Hello Niyozens! :wave:t3: If you’re having issues with transactions or refunds (domestic or international) on your Niyo card, this is the place to discuss and get help. :hammer_and_wrench: What to Talk About: Problems with transaction approvals or declines :x: Delayed or missing refunds…

Thanks @SuryaK.inc for the ETA No communication as of now has been recipe from DCB or any other as of such Will definitely keep you updated in this thread in case of a refund or if any issues faced

Hi @Ansh_Sharma , Since you’re currently abroad, our bank team couldn’t connect with you. However, please be assured that we’re closely following up and will keep you informed right here as soon as we receive an update from the DCB Bank team. Your patience and understanding mean a lot.

@preeti , I am recieving the same issue, can Niyo team help me with this?

Hi @Dip_Turkar , Welcome to the Niyo Community! :hugs: We’re sorry to hear you’re facing this issue. To assist you better, please share a screenshot of the error you’re encountering. This will help us escalate the matter to the DCB Bank team for a quicker resolution. We appreciate your cooper…

Hello Niyo team. I had booked tickets with an airline and they couldnt confirm my ticket hence they cancelled the booking. They confirmed that they didnt recieve any money and from my research I got to know that funds are on hold with the bank for a few days. I need the autoreversal to be done on p…

Thank you so much. Im in a really troublesome situation as i really need to go back home. Any help is appreciated🙏🏻

Hi @Aryan_Prabhudesai , We completely understand your concern and the situation you’re in. To support you better, we’ve escalated your request directly to DCB Bank, requesting priority processing of the refund. We’ll keep you posted once we hear from them. Meanwhile, if the refund is credited, do l…

[Screenshot 2025-05-28 at 5.06.41 PM] It just shows this Payment Failed This is the link

Please let me know what the bank says and could you tell me an approximate estimate of when the refund could come? Thank you

Transactions and Refunds on Niyo Cards

Help Help

SuryaK.inc (Surya K) May 28, 2025, 9:05am 806

Hi @Aryan_Prabhudesai,

Welcome to the Niyo Community!

We understand your concern regarding your refund for the booking, which was cancelled. Please allow us to check your ticket details, and we will update you shortly.

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