Hi @Meghavasan,
Welcome to the Niyo Community! 
We’re sorry to hear about the unauthorized transactions on your account. To keep your account secure, please lock your card immediately from the app by going to Card Settings > Card Locks and turning off all payment options.
Once done, kindly reach out to us via the in-app WhatsApp chat or write to global.escalation@goniyo.com with the transaction details. Our team will take this up as a priority and investigate it thoroughly.
Your safety is our top priority, and we’re here to support you every step of the way.
