Transactions and Refunds on Niyo Cards

Hey @Keval.Parmar

Welcome to the Niyo Community! :hugs:

This shouldn’t have happened :pensive_face:. Ideally, UPI transactions are processed instantly or get reversed to the source account. But no worries—your funds are safe :money_bag:.

Could you please share a screenshot of the transaction so we can check this for you and assist further? :face_with_monocle: You can also email us at :e_mail: global.escalation@goniyo.com with the full details of your concern. We’re here to help! :raising_hands:


Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.


Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.


And don’t forget to explore the Travel with Niyo category for even more travel content!


We’re always here if you need anything :star: