Hey @Vikram_Agrawal
Welcome to the Niyo Community! 
we’re sorry to hear about the trouble with your transaction. We shall definitely have this checked with the bank for you. To proceed further, kindly DM us a screenshot showing the status of the transaction. We’ll do our best to assist you with the next steps regarding the dispute process.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything 
