Hi @Pranav_Haridas ,
Welcome to the Niyo Community! 
We’re really sorry to hear about your experience with the Niyo DCB Global Debit Card 
. We completely understand how frustrating this situation must be, especially when you’re abroad and need a reliable card. Let me assure you, I’m here to help resolve this as quickly as possible.
Regarding the delay in response from our support team, this is not the experience we strive for, and we’ll make sure your concern is escalated to the appropriate team immediately 
.
Rest assured, we’re going to work on a solution so that you can use your card with ease and confidence 
. I’ll personally keep you updated on the progress, and we’ll ensure that the issue gets resolved.
Thank you!!
