Hello Niyozens! :wave:t3: If you’re having issues with transactions or refunds (domestic or international) on your Niyo card, this is the place to discuss and get help. :hammer_and_wrench: What to Talk About: Problems with transaction approvals or declines :x: Delayed or missing refunds…

Hey @m_a_arunsharma Welcome to the Niyo Community! :raised_hands: We’re sorry to hear about this! Please send us a screenshot of the transaction via DM, and we’ll work with the bank team to sort this out for you. :handshake: Here’s how: :envelope_with_arrow: Click on my profile icon. Click…

Hey there I added money to niyo account still its not reflecting on the the account? Can you please check Asap. I tried to ask Watsapp text but no response there. UTR: 762936603468 Name Mahesh Manjunath Shetty Transaction id T2412070343224507974945

Hey @NIYOCOMM20241206JYTG We regret the inconvenience caused to you. Kindly allow us an oppurtunity to have this checked and assist you further. Thank you for your patience and understanding!

Hey @NIYOCOMM20241206JYTG We attempted to reach you by phone but were unable to connect. Kindly allow 24-48 hours for the funds to either be credited to the beneficiary account or return to the source account . If you do not see the transaction reflected within this time frame, please don’t hesi…

I had transferring amount for my bill payment 17700 via gpay on niyo app, but amount still not credited to SBM account. I need to pay bill too, n the amount is debited from my account, and no intimation on where is the money? Please help with this

Hey @NIYOCOMM20241206A51B Thank you for taking the time to speak with us. As discussed, we kindly request you to allow 5-7 working days for the funds to be credited back to your source account or the beneficiary account. In the meantime, you may settle your credit card bill conveniently using th…

Hey @Shubhmehta Thank you for taking the time to speak with us! :blush: As discussed, we’re thrilled to let you know that the refund for the declined transactions has been successfully credited to your account. :tada: We truly appreciate your patience and understanding throughout the process. …

Dear DCB Bank, Thank you for your response regarding the UPI transaction. I appreciate your efforts, but I must stress that this matter is extremely urgent. I am travelling internationally, and I am in immediate need of the funds. Currently, I do not have any other funds available, and waiting for…

@arafath1974 We understand how frustrating this must be, and we truly appreciate your patience :pray:. Rest assured, your funds are safe and secure :moneybag::sparkles:. We’ve already escalated the matter with the bank :bank: and are following up proactively. We’ll make sure to keep you upda…

Transactions and Refunds on Niyo Cards

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saraswathi.r (Saraswathi R) December 7, 2024, 2:56am 424

Hey @NIYOCOMM20241206A51B

Welcome to the Niyo Community!

We’re really sorry for the inconvenience this has caused! Please allow us the opportunity to look into this and assist you further. We truly appreciate your patience as we work on resolving this.

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Transactions and Refunds on Niyo Cards

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