Hey @Shivani_Chouguley
Welcome to the Niyo Community! 
Sorry to hear about the trouble you’re facing with the ATM withdrawal. Could you please share the error screenshot with us via DM or via email at “global.escalation@goniyo.com”? We’ll be happy to check it with the bank team and resolve it as soon as possible! 
Here’s how:
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Click on my profile icon.
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Click on “MESSAGE”.
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Type your details in the message body.
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Upload any screenshots by clicking on the upload icon, and then click “Send Message”.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything. 
