Hello Niyozens! :wave:t3: If you’re having issues with transactions or refunds (domestic or international) on your Niyo card, this is the place to discuss and get help. :hammer_and_wrench: What to Talk About: Problems with transaction approvals or declines :x: Delayed or missing refunds…

I’m right now out of India so can you contact me on my WhatsApp @Akash-deep

Can you contact me on my WhatsApp number Bcoz I’m right now out of India

Hello @Akash-deep @Wasim_Al_Basha

Hello @Kalal_Bhavesh , We tried reaching out to you on WhatsApp, but it seems like your internet connection might be off :globe_with_meridians:. Could you please let us know a convenient time when we can reconnect? We’re here to assist you whenever you’re ready :blush:. Thank you so much for …

I am facing the same when will I get the refund. Its been more than 2 days since the refund has been issued. My ticket number is 2561413. I have mailed the niyo also but did not got any reply. Do niyo only has bots for their customer care. Just always gets auto-generated responses.

Hello @Tushar_Vimal Welcome to the Niyo Community! :raised_hands: Allow us a window to connect and assist ahead.

We attempted to reach you by phone, but it went unanswered. Could you please send us a direct message with the transaction screenshot and the refund confirmation from Amazon? This will help us escalate the issue to the bank team and prioritize it. If you’ve already contacted the bank, please share t…

Yes I can send the transaction screenshot and refund confir.ation from amazon where should i share it ?

Kindly share it via DM. Here’s how: Click on my profile icon. Click on “MESSAGE”. Type your details in the message body and click “Send Message”. Alternatively, you can send the details to global.escalation@goniyo.com from your registered email ID.

No Message option is showing on the profile icon.

Transactions and Refunds on Niyo Cards

Help Help

Preeti (Preeti_Niyo) October 11, 2024, 7:30am 227

Hello @Tushar_Vimal

Welcome to the Niyo Community!

Allow us a window to connect and assist ahead.

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Transactions and Refunds on Niyo Cards

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