Hi @Soumya_Manna ,
Welcome to the Niyo Community! 
We deeply regret any distress this situation may have caused and sincerely appreciate your understanding during this time. In line with the bank’s decision, we must inform you that your account will be closed. We want to reassure you that your remaining balance is safe and secure.
As discussed, the refund of your balance will be processed via a demand draft, which will be sent to your registered communication address on file. We recognize that the closure of your account may raise concerns, and we are here to assist you through this process.
Please rest assured that we have taken your feedback seriously and have communicated your concerns to the bank regarding the lack of prior communication about the account closure.
Still you can connect with the bank via email at customercare@dcbbank.com and call at 022 6899 7777 or 040 6815 7777 for any further assistance.
