Hi @Meg
Welcome to the Niyo Community! 
We deeply regret the inconvenience you’ve faced with your international transactions. It seems like the system requested Aadhaar verification due to security protocols, which unfortunately disrupted your usage, especially while on international roaming.
We understand how frustrating this can be, especially without access to OTPs. You can reach us via live chat feature within the app or write to us at “global.escalation@goniyo.com”. We’re here to support you every step of the way and are committed to ensuring a smooth resolution.
