Transactions and Refunds on Niyo Cards

Hi @NIYOCOMM20240921D4JT,

Welcome to the Niyo Community! :raised_hands:

I understand how important this situation is, especially with your upcoming travel plans. Upon checking, it appears that the transactions of INR 73,000 and INR 5,000 were not completed successfully. This can occur due to server issues or high traffic at the time of your deposits.

Rest assured, as per the update from the concerned team, both amounts will be refunded to your source account within 5-7 working days. If the funds do not appear in your account by then, please let us know, and we’ll be here to assist you further.

We appreciate your understanding and patience during this time. If you have any further questions or need assistance, please don’t hesitate to reach out—we’re here to help!