Hello Niyozens! :wave:t3: If you’re having issues with transactions or refunds (domestic or international) on your Niyo card, this is the place to discuss and get help. :hammer_and_wrench: What to Talk About: Problems with transaction approvals or declines :x: Delayed or missing refunds…

Hey @akhil_raja Thank you for your time over the call :blush: As discussed, we’ve forwarded the issue to the concerned team and will keep you informed of any further updates. We truly appreciate your patience and understanding in the meantime :folded_hands:. If you need any assistance meanwhile, p…

[Screenshot_2026-02-10-11-39-54-19_bd645ae57b581cd48b39e02b40145353] Here is the transaction. Hope this helps!

Hey @NIYOCOMM202602096AM2 Thank you for sharing the transaction details. We would like to inform you that we’ve forwarded the issue to DCB Bank for further review and will keep you informed of any updates. We request your patience and understanding while this is being looked into :folded_hands:. Re…

Hey @akhil_raja Thank you for your time over the call. As discussed, we request you to kindly allow up to 15 days from the transaction date for the partial refund to be processed and credited to your account. :hourglass_not_done: Please be assured that we are actively following up on this with the…

I transferred my 4500 rupees from canara bank to sbm credit card. But the transaction is not showing, total must be 15550 ruppes but it’s just showing 11050 rupees and I’m not in India.. so I need u check n show the balance properly. Customer ID- R********2 Account number - 2************4 IFSC - …

Hi @Deeps0 , we tried reaching you over a call but couldn’t get connected. On checking, we can see that the amount was successfully credited to your SBM savings account on 14-02-2026 at 12:16:53 AM. Please note that for Niyo SBM users, there is a regular maintenance window between 12:00 AM and 4:0…

I’m able to see the transaction amount.. thank you for understanding and resolving the problem soon!! Have a great day!!

Hi @Deeps0 , glad to hear the amount is now reflecting. Happy we could help get this sorted for you. Wishing you a great day ahead! :blush:

Hi everyone, I’m currently in the UK and unfortunately I lost my Niyo DCB card here. Before I could block it, someone made a few tap-and-pay transactions, and around £200 has been deducted from my account. I’ve now blocked the card immediately, but I wanted to check with the community has anyone b…

Transactions and Refunds on Niyo Cards

Help Help

Nith_In (Nithin M Kuriakose) February 14, 2026, 3:13am 1276

Hi @Deeps0,

Welcome to the Niyo Community!

We regret the inconvenience caused to you. Please allow us some time to get this checked and assist you further.

Topic		Replies	Views
Ask anything Niyo Card here! Cards	411	8388	September 8, 2026
Balance not reflecting in the Niyo app/account \| Transaction successful Help banking , niyo-global	88	2657	September 7, 2026
Niyo DCB Debit Card: Benefits, How-To, and Common Questions! 📧 Cards	126	7234	June 25, 2025
International Refund Related! Help niyo-global , international-refund	89	3522	September 6, 2026
Facing issues with Niyo Account Setup or Card Ordering? Get Help Here! Help onb_niyo-sbm , niyo-global , onb-niyo-dcb , accountcreation	367	6902	April 22, 2026

Transactions and Refunds on Niyo Cards

Related topics