Hello Niyozens! :wave:t3: If you’re having issues with transactions or refunds (domestic or international) on your Niyo card, this is the place to discuss and get help. :hammer_and_wrench: What to Talk About: Problems with transaction approvals or declines :x: Delayed or missing refunds…

Hi @Atik_Shah by when will the money be refunded? I have not heard from the dcb bank team.

@Atik_Shah @saraswathi.r any response or update here?

Hi @saraswathi.r @Atik_Shah i still have not received my money yet. I expect a quicker response on the issue. I have been charged 3 times additionally. By when will the money be refunded?

Hey @Deepak_Leekha We deeply regret the delay. Kindly allow us a window to have this checked with the bank and help you with an update shortly.

Hey @sai_karthik We tried calling you, but unfortunately couldn’t connect. We would like to inform you that the amount has been successfully credited to your account. Kindly check and confirm the same at your end. Thank you for your patience and cooperation throughout this process :folded_hands: I…

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Hey @Sanuwar_Ali Welcome to the Niyo Community! :hugs: We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest. J…

Hey @Sanuwar_Ali Unfortunately, we’re unable to locate your details using the email ID “aXXXXXXXXXX7@gmail.com”. Kindly share your concern in detail along with your registered details at global.escalation@goniyo.com :envelope_with_arrow: and help us with the ticket ID, if available, so that we can …

Dear Team Though my account reflects the amounts the bank account is blocked/ frozen. I have sent several mails to the bank. The bank replied after many days that I am not reachable. So I gave them an alternative number to call. But so far I have not heard from them. Today I received a call on the …

Hi @vivekdutt , We’re sorry to hear about this and understand how difficult it can be when you’re abroad and unable to use the funds. Please allow us some time to check this with the team and coordinate a call at a suitable time, keeping your time zone in mind. We’ll keep you posted with updates. T…

Transactions and Refunds on Niyo Cards

Support & Troubleshooting Help

Sanuwar_Ali (Sanuwar Ali) January 25, 2026, 5:19am 1238

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Transactions and Refunds on Niyo Cards

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