The app says there’s an issue and isn’t displaying balance or allowing to change card limits/ pay bill
Please resolve as soon as possible
The app says there’s an issue and isn’t displaying balance or allowing to change card limits/ pay bill
Please resolve as soon as possible
Hi @Mannu1,
Welcome to the Niyo Community! ![]()
We’re sorry for the trouble you’re facing with the app.
If you’re using an Android device, please clear the app’s cache and storage from your phone settings, then uninstall and reinstall the app. For iOS users, please uninstall and reinstall the app and check if the issue persists.
If the problem continues, please share a short screen recording of the error from your registered email ID to global.escalation@goniyo.com and share the ticket ID with us here, so we can get it checked with the concerned team and resolve it at the earliest. We truly appreciate your patience and cooperation.