Its been many days, my niyo app is not showing my TCS limit used. can you please fix it?
Hi @RishabAggarwal,
We apologize for the inconvenience caused.
Please allow us some time to get this checked and assist you further.
Hi @RishabAggarwal,
Thank you for your patience. We weren’t able to locate your details with the email ID registered in the Niyo Community. Could you please share your registered mobile number or email ID via DM? This will help us check your case with the concerned team and get it resolved at the earliest.
Hi @RishabAggarwal,
Apologies for the delay in getting this resolved. We tried reaching you over a call but couldn’t get connected.
We understand this has taken longer than expected, and really appreciate your patience. There was a common issue earlier that affected several users, which has now been fixed. In your case, the delay happened because an earlier, incomplete onboarding created a mismatch in the system, linking your TCS details incorrectly.
The team has now corrected this and confirmed that the issue has been resolved. Could you please check and confirm if everything looks fine at your end?
Appreciate your understanding and cooperation on this.