Stuck on "processing your wealth account" since 5 business days

Partnership Banks
63

I have same problem clear it as soon as possible. If cannot open account than delete account. So we can see for other cards

64

@Patelmeet428, welcome to our community! Regret the hassle. Kindly do Inbox us your registered contact number in order to get this checked further.

65

Same problem with me stuck in the process of generating wealth account

66

My mobile no. 7359714676

67

Hi @Patelmeet428, thank you for sharing the details. We are sorry to inform you that as per our findings, we see that you have not met the minimum onboarding criteria to onboard for the Niyo Global by SBM account. Your CKYC account type is Simplified-based e-KYC whereas we need at least one full CKYC entry to onboard you. We will let you know once we have a solution around this through our social channels. Stay tuned!

68

Hey @Syed_Hasan

Welcome to our Niyo Community

We’re certainly aware of this issue. Our team is working predominantly on top of this issue to bring a fix. We appreciate your understanding and patience, while we address this for you. Alternatively, you may try our NiyoX or Niyo DCB if you’ve any soon to fly needs.

Gracias,
Ranjith M

69

Hello @Ranjith and @Manisha_Radhakrishna

I am facing the same issue. My account is stuck at the “Processing your wealth account” step for the past 3 days.

My contact number is 7639803960

Kindly check

Thanks

70

How many days it will take because now it is almost month

71

It’s been 2 weeks and i am also facing same issue, can you please look into it.

72

Hey @hardiksehgal, welcome to our community! Inconvenience regretted! A few of our users are facing this issue while onboarding for Niyo SBM. It has been highlighted to our team and they are working on it. Unfortunately, it’s taking an unusual time and we sincerely apologize for it. We are constantly following up with our team to have this fixed. It would be great if you can allow us some more time. In the meantime, you may use your NiyoX which offers a 0 forex mark-up for international transactions

73

Hey @Madster

Welcome to our Niyo community :slight_smile:

This is certainly not the experience we wanted you to have. Our team is predominantly working to bring a fix on this issue. We’ll inform you once an update is available. In case you’re in a soon to fly situation. We recommend you try our NiyoX or Niyo DCB which can work in handy for you.

Gracias,
Ranjith M

74

Hi @Patelmeet428, we don’t have a tentative date you will be notified once we are live. Thank you!

75

Hey @Manisha_Radhakrishna …it’s been a month now…still it’s status is same…
What’s the use of marketing it like being very fast onboarding…

I started onboarding 2 months back…

I created this post 1 month back…

and here iam!

And about my account creation! Same old reason…our team is working!

Now I’m not convinced on this, as I have uploaded important docs like passport and PAN.

76

Hi @Mohan_Raj_G_D, without a doubt, this is not the experience we intended for you to enjoy. Our team is primarily focused on finding a solution to this problem. As soon as an update is available, we’ll let you know. In the event that you are about to fly. You should consider using our NiyoX or Niyo DCB, which can be useful to you.

77

A post was merged into an existing topic: Wealth account processing for more than 12 days now

78

Kuch nahi hoga, They’ll send some bot messages. Format is like -

  1. We are sorry jesa kuch
  2. Our team is working wale assurance
  3. NiyoX aur Niyo DCB ki marketing

I myself have a full ckyc and fed up with these bot sms. 1 mahina hogya yaaro

1 Like
79

A post was merged into an existing topic: Processing your wealth account

80

Hi @Manisha_Radhakrishna @Ranjith @Deepak

I am really upset that for the past two weeks I have been struggling to open an account at Niyo global. My brother who begun the process along with me has received his card on 6th of August 2022 and you ain’t able to verify my details.

Please check n confirm if you guys can help me with this otherwise will look for some other option as I am travelling abroad next week and I haven’t got days to deal with this.

Also please don’t give me NiyoX or any other options here. If you can really help me please do so cz am fed up of writing so many emails to you guys listening to the same old story.

Best,
Reetika

81

Hello @Manisha_Radhakrishna and @Ranjith, it has been 23 days since I tried to create an account and it still says the same message. Kindly provide an update that by when can I expect my account to be created?

82

Facing similar issue. KYC completed more than a week ago. Would request your urgent support on this.