Stuck with "Prcoessing your wealth account" for 5 days

It’s been over 5 days since I created an account on Niyo global, and it’s still stuck at “Processing your wealth account”. I have attached the screenshot. Can I get a resolution on this as soon as possible, please?

Same has happened to me, let me know if yours gets fixed.

Hey @sumedhpb! Welcome to Niyo Community!

A few of our users are facing this issue. Our team is working on it. Kindly note, that it’s taking slightly longer time than expected. However, we are following up on this and will have this fixed.

@Snehil your case has been already escalated. We’ll connect with you on receiving an update.