I have account in niyo global sbm. I used niyo global sbm card last one year. Its help me alot for international transaction and international atm withdrawal. But unfortunately i changed my phone and i lost my my old registered mobile number. So i can’t get access to my account. Note :- old registe…

Hey @Md_Hamid ! We are sorry about it. Currently, we do not have the facility to update the mobile number. If we bring the facility in the future, we’ll let you know. Regards,

When this facility is available. Because i can’t get access to my account. Please understand my situation.

We do not have a tentative timeline for it. It would be great if you can reapply for your old registered mobile number.

I can’t do . Because it’s completely blocked

Sir is there any update about change/update registered mobile number or email id, name etc

Hi @Md_Hamid , we are sorry about it. Currently, we do not have the facility to update the mobile number. If we bring the facility in the future, we’ll let you know.

You guys say same thing again and again. Where is your customer support. And its 3 and half months. You guys say same thing again and again. But don’t provide any information and any support. I am getting frausted from you. I think i have worst experience and very worst coustomer service from Niyo g…

It’s been a year since this concern has been raised and Niyo still doesn’t offer this option of changing mobile number. I am sure design, implementation, development of this feature does not take more than a month. It’s not like you will be launching it as an AB exp first. Now, I am thinking of clo…

Provide option for update registered mobile number

Support & Troubleshooting

Topic		Replies	Views
Lost my mobile number Support & Troubleshooting niyo-global	5	105	December 5, 2025
How to change/update registered mobile number with Niyo accounts? Support & Troubleshooting niyo-global , niyo-sbm , niyo-dcb , niyo-equitas	53	9892	September 10, 2025
Registered mobile number change/update! Support & Troubleshooting niyo-global , mobile-number-change	150	4542	May 7, 2026
Possible to update phone number in Niyo SBM? Support & Troubleshooting	10	2730	March 13, 2024
Change of Mobile number , cant activate my Niyo App Support & Troubleshooting	3	434	April 17, 2024

Provide option for update registered mobile number

Related topics