Initially during the onboarding process my pan card and aadhar card name was not matching. Now I got my pan card name changed…Even after changing the name I’m not able to proceed ahead… Can u please reset my earlier details and take the updated name instead. Can u please help me in creating an accou…

Hey @Vinod_S We appreciate your time over the call—glad your DCB account is now successfully linked with Niyo! :tada: Thank you for the confirmation and for being a part of the Niyo family. If you ever need assistance, we’re just a message away. Enjoy the smart banking experience! Take care!

Hi Saraswathi, Could you please call me when you get free? I am trying to refer a friend to onboard on Niyo. Have doubts on a few things. Regards, Vinod S. 98867 69212

Hey @Vinod_S Sure, connecting right away…!

Hey @Vinod_S We truly appreciate your time over the call and hope that all your concerns were addressed promptly. Should you need any further assistance, please feel free to write back — we’re always here to help!

My pincode 180016 is not serviceable, can i order it on my another address in delhi..

Hey @NIYOCOMM20250807SQUZ Welcome to the Niyo Community! :hugs: We understand your concern, kindly allow us a window to have this checked and assist you further.

I’m currently facing two issues with the NIYO application that I need assistance with: Login Issue – Passcode Not Accepted: My account is stuck on the “Enter Passcode” screen. Despite entering the correct passcode and even successfully resetting it multiple times (thrice), the app continues to s…

Hey @anas_sayed Welcome to the Niyo Community! :hugs: We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concerns thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earli…

Thankyou so much. Please help to resolve it at the earliest.

Sure @anas_sayed ! We will revert back to you tomorrow with an update. Requesting your patience till then.

Onboarding with Niyo DCB Bank || Issue with account creation

Help

saraswathi.r (Saraswathi R) August 7, 2025, 9:44am 57

Hey @NIYOCOMM20250807SQUZ

Welcome to the Niyo Community!

We understand your concern, kindly allow us a window to have this checked and assist you further.

Topic		Replies	Views
Facing issues with Niyo Account Setup or Card Ordering? Get Help Here! Help onb_niyo-sbm , niyo-global , onb-niyo-dcb , accountcreation	367	6478	April 22, 2026
Niyo app not syncing with account Help niyo-global , dcb-bank	56	747	May 15, 2026
Stuck at PAN, Aadhaar Verification - Niyo Account Help onboarding_niyo-sbm , niyo-global , niyo-sbm	23	2391	July 25, 2026
Niyo DCB Debit Card: Benefits, How-To, and Common Questions! 📧 Cards	126	6843	June 25, 2025
Facing Issues with the Niyo App? Let’s Resolve It Together! Help niyo-app , login-issue	124	4565	June 18, 2026

Onboarding with Niyo DCB Bank || Issue with account creation

Related topics