Not able to access my account

Hi i am in bali and and not able to login account since 12 hrs… it says server error… so i after many tries i uninstall my app and installed again… but still am not able to verify my account after recieved otp

Hey @Kiran_Mota! Welcome to Niyo Community!

We deeply regret the inconvenience. This shouldn’t have happened. We are unable to identify your account details. If the issue persists, we kindly request you to write to us at global@goniyo.com from your registered email. Rest assured, our team will have this checked and try to help you at the earliest.

Regards,