my account got suddenly blocked without giving any reason even i dont initiate this request kindly reactivate my account
Hey @Shresth_Patel
Welcome to the Niyo Community! 
We’re here to assist you with any concerns. Kindly DM us your registered number so we can look into the matter and provide you with the best possible support.
Please send details via DM. Here’s how:
- Click on my profile icon.
- Click on “MESSAGE”.
- Type your details in the message body.
- Upload any screenshots by clicking on the upload icon, and then click “Send Message”.
We sincerely apologize for any inconvenience caused by the sudden block of your account with Equitas Bank 
. This was due to a non-serviceable PIN code 
. You should have received a prior email on your registered ID 
. The remaining balance will be sent to your communication address as DD 
.
For further assistance, kindly reach out to customerservice@equitasbank.com or call 1800 103 1222 (Mon-Fri, 9am-6pm) 
. You can also connect with the Equitas team via WhatsApp at 8122483766 
. Thank you for your understanding! 
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I am unable to contact them
Kindly reach out to them via email and CC niyox.escalations@goniyo.com so we can assist with following up on your behalf.
I havent received a prior email, and that’s the issue. And I believe it is a critical part that had to be played not only by the Bank, but also by Niyo here.
I need this escalated to the right department, as this is a very unexpected and non-negotiable instance, which has massively hampered my financials.
I will register a complain and Sue both Niyo and Equitas as I ABSOLUTELY haven’t received a single email regarding this closure, which is highly unprofessional in banking sector.
1 Like
Sir please help .
I’m a MBBS student at AIIMS deoghar, yesterday my account got closed and money got debited.
I need to pay my mess bills and groceries ,plz help ,I’ve sent couple of mails also but didn’t get the reply yet .
Date :- 3rd Jan 2025
RMN :- 7667508338
EMAIL :- vr8873115@gmail.com
Plz help plz ,it’s really urgent.
1 Like
so u guys are giving the same reason to everyone
they gave the same reason to everyone can u filed the complain together 9079775244
they gave the same reason to everyone can we filed the complain together 9079775244
can we filed the complain together 9079775244
Where should we complaint?
I literally mailed everyone .
Nothing’s happening.
How much was ur ammount?
Hi @vivek_raj2,
Welcome to the Niyo Community!
We’re truly sorry to hear about the inconvenience you’re facing. To resolve the issue, we recommend reaching out to the Equitas support team directly. Your account may have been closed due to inactivity or specific policies, and you should have received an email regarding this on your registered ID.
Rest assured, any remaining balance will be sent to your communication address as a Demand Draft (DD).
For immediate assistance, feel free to contact customerservice@equitasbank.com or call 1800 103 1222 (Mon-Fri, 9 am - 6 pm). Alternatively, you can also connect with the Equitas team via WhatsApp at 8122483766.
We appreciate your understanding and are here to support you!
mine was around 10 k i think we shoudl report to rbi together like all of us, this bank doing this for no given reason and now my amount got stuck for 15 days what a rubbish bank
https://cms.rbi.org.in/cms/indexpage.html#eng report this bank to rbi
It’s been 2 days now .
Haven’t get any update yet.
My account got closed & money debited on 3rd jan around 8pm
Without any prior notice,what am I supposed to do?
I’m a student and I have to make necessary payments,like mess, tution fees etc.
Please release my funds to my other bank account linked to my adhaar.
Please do it as soon as possible.
Name :- Vivek kumar
Registered mobile number :- 7667508338
Equitas Account number :- 100012283591
IFSC :- ESFB0016025
Please atleast give some ideas,like DD will be delivered to which address,and will i get any message or notification regarding DD,like your DD dispatched or something.
And how many days will it take ,plz give some details …
Hey,where is ur bank branch?
Have you visited the branch or any branch nearest to you .
I’m planning to visit my nearest branch which is around 500km away .
Hi @vivek_raj2,
We sincerely apologize for the inconvenience caused and truly understand how challenging this situation might be for you.
Since your account is opened in partnership with Equitas Small Finance Bank, the account closure process, along with any remaining balance refund, is entirely managed by Equitas Bank.
Important Information Regarding Refund of Balance:
If your account had any balance remaining at the time of closure, Equitas Bank will issue a Demand Draft (DD) to your registered communication address. Please note that:
- The DD may take up to 15 working days (excluding Saturdays, Sundays, and bank holidays) to be delivered to your registered address.
- You will not receive a separate message or notification from us when the DD is dispatched. However, you can expect the DD to arrive within the specified time frame at your registered communication address.
How to Get Assistance from Equitas Bank:
For further details regarding your account or the status of the refund, you may directly contact Equitas Small Finance Bank using the following methods:
- Phone: 1800-103-1222 (Available on working days, between 9 AM to 6 PM)
- Email: customerservice@equitasbank.com (Please use your registered email ID for correspondence.)
- WhatsApp Support: +91 8122 483 766 (For quick assistance via WhatsApp)
- Visit the Nearest Branch: You can visit the nearest Equitas Bank branch for immediate assistance. To locate your branch, please use this link: Equitas Bank Branch Locator.
Need Further Assistance?
If the Demand Draft doesn’t reach you within the specified time frame or if you encounter any additional concerns, we recommend reaching out to Equitas Bank for resolution.
We truly value your understanding and cooperation. If there is anything further we can assist you with, please don’t hesitate to reach out to us.
I have an account in Equitas Niyo bank my customer ID 10679367 and my account number 100028321344 with registered mobile number +9170018-51194 and email id br.roy199@gmail.com.
Suddenly today 19.07.2024 at 7:56 Pm I receive a mail that my account status is closed. Why it closed I don’t know ? I have around 8,888 money in my account. Please reactivate my account as soon as possible as all my money is in this account. Please do the needful.
