📢 Important Update: NiyoX & Niyo Global (Equitas) Users – Action Required Before May 31, 2025!

Announcements & Updates
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Hey Niyo Fam :waving_hand:

If you’re using a NiyoX Equitas or Niyo Global account powered by Equitas Bank, here’s everything you need to know about upcoming changes — and how to stay travel-ready without missing a beat.

:police_car_light: What’s Changing?

Effective June 1, 2025:

  • :cross_mark: You will no longer be able to access or operate your Equitas Bank account via the NiyoX or Niyo Global apps.
  • :credit_card: The 0% forex markup benefit on your Niyo Global Equitas debit card will also be discontinued.
  • :globe_with_meridians: Your card will still work internationally, but a 1.5% forex markup fee will apply on all international spends.
  • :locked_with_key: Good news: Your Equitas account remains active and secure, and can still be accessed via the Equitas Bank mobile app, netbanking, or by visiting a branch.

:light_bulb: What You Can Do

To continue enjoying the zero forex markup benefit and premium global travel features, we recommend switching to the new and improved:

:counterclockwise_arrows_button: Niyo Global (SBM or DCB Bank)

It’s quick, free, and packed with perks!

:wrapped_gift: Benefits You’ll Enjoy:

  • :white_check_mark: 0% forex markup on international spends
  • :white_check_mark: Free lounge access at 1300+ airports (Spend based)
  • :white_check_mark: Free ATM withdrawals abroad (conditions apply)
  • :white_check_mark: 2,500 welcome Niyo Coins
  • :white_check_mark: Up to 8% interest on savings and fixed deposits
  • :white_check_mark: No visa service fees
  • :white_check_mark: Zero convenience fee on flights
  • :white_check_mark: Home KYC with Niyo Express (in select cities)
  • :white_check_mark: Accepted in 180+ countries
  • :white_check_mark: TCS-free limit up to â‚ą10 lakh/year

:hammer_and_wrench: How to Upgrade – Just 3 Easy Steps:

  1. Download the Niyo Global App

  2. Select your preferred bank – DCB or SBM

  3. Complete onboarding using:

    • Aadhaar Number
    • PAN Card
    • The same mobile number and email ID used with your NiyoX account (for faster verification!)

:mobile_phone_with_arrow: Download the Niyo Global App

:link: Quick Apply Links

:paperclip: Want the Full Breakdown?

We’ve put together a detailed PDF that walks you through the changes, comparisons, FAQs, and more.

👉 Download the full guide here:

NiyoXtoNiyo.pdf (2.6 MB)

:red_question_mark: FAQ Highlights

  • Will my money in Equitas be safe?
    :white_check_mark: Yes! You can still access your account via the Equitas mobile app and branches.

  • Can I use my Equitas debit card internationally after May 31, 2025?
    :white_check_mark: Yes, but with a 1.5% forex markup.

  • Already switched to DCB/SBM?
    :tada: You’re all set. No action needed!

  • How long does the new card take to arrive?
    :delivery_truck:

    • Niyo Express (select cities): 1 day
    • Metro cities: 3–5 business days
    • Non-metros: 5–7 business days

  • Need help?
    :envelope_with_arrow: Email us at upgrade@goniyo.com or niyox.escalation@goniyo.com

:speech_balloon: Final Thoughts

We understand transitions like this can be a bit unexpected — but we’re here to make it simple, seamless, and stress-free. Upgrading now ensures uninterrupted global banking and access to even better travel benefits.

Don’t wait till the last moment — switch today and stay travel-ready! Cheers! :rocket:

1 Like
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Hi,

I currently have an account and debit card with Equitas. Since the partnership is ending, I’d like to get a debit card with DCB/SBM. I do not see an option to do that on the Niyo Global app.
Could anyone guide me on how to do this?
I’m traveling abroad in 10 days and this announcement caught me by surprise. It’s not clear at all how to transition from Equitas to DCB/SBM.

Thanks!

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Hey @juliana

We understand your concern! :blush: To continue enjoying zero forex markup and a seamless travel banking experience, we recommend downloading the Niyo Global app from the Play Store or App Store :mobile_phone:.

Explore alternative options like Niyo Global SBM or Niyo Global DCB, designed to give you the best global banking experience :globe_showing_europe_africa::credit_card:

:backhand_index_pointing_right: To know more, just tap here: https://goniyo.com/


Should you require any further assistance, please feel free to write back. We’re here to help.

Happy travels with Niyo! :airplane:

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Hi, thanks for replying but it doesn’t really answer my question.

I have the Niyo Global app. When I open it, it goes straight to my Niyo account with Equitas and there’s no option to apply for Niyo Global SBM or Niyo Global DCB debit card. The only option is to apply for a credit card, but I’m not interested in credit card.

How to apply for a SBM or DCB debit card if I already have the Equitas one? Do I need to first close my account with Equitas?

Thank you.

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Hi @juliana,

Thank you for your time on the call. We’re glad we could assist you with your queries. As discussed, you can onboard with either an SBM or DCB account to order your preferred 0 Forex debit card. Feel free to reach out if you have any further questions! :innocent:

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Hey, what would happen to mutual fund investments done through niyox app once the partnership with equitas is terminated?

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Hey @devaesh

Thank you for reaching out! We want to reassure you that your mutual fund investments remain unaffected by the closure of the partnership with Equitas accounts. Your investments are safe, and you’ll still have access to them.

For more detailed information about your investments and their accessibility, we recommend reaching out to our dedicated team at “care@niyomoney.com”. We will be happy to assist you with any further queries.

We’re here to help! Feel free to reach out anytime. :blush:

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I got the notification on my whatsapp from Niyo to upgrade my account either to DCB or SBM and I will get upgraded to Niyo Premium. I upgraded to DCB and my account got verified but still didn’t upgraded to the Niyo Premium.