If you’re using a NiyoX Equitas or Niyo Global account powered by Equitas Bank, here’s everything you need to know about upcoming changes — and how to stay travel-ready without missing a beat.
What’s Changing?
Effective June 1, 2025:
You will no longer be able to access or operate your Equitas Bank account via the NiyoX or Niyo Global apps.
The 0% forex markup benefit on your Niyo Global Equitas debit card will also be discontinued.
Your card will still work internationally, but a 1.5% forex markup fee will apply on all international spends.
Good news: Your Equitas account remains active and secure, and can still be accessed via the Equitas Bank mobile app, netbanking, or by visiting a branch.
What You Can Do
To continue enjoying the zero forex markup benefit and premium global travel features, we recommend switching to the new and improved:
Niyo Global (SBM or DCB Bank)
It’s quick, free, and packed with perks!
Benefits You’ll Enjoy:
0% forex markup on international spends
Free lounge access at 1300+ airports (Spend based)
Free ATM withdrawals abroad (conditions apply)
2,500 welcome Niyo Coins
Up to 8% interest on savings and fixed deposits
No visa service fees
Zero convenience fee on flights
Home KYC with Niyo Express (in select cities)
Accepted in 180+ countries
TCS-free limit up to â‚ą10 lakh/year
How to Upgrade – Just 3 Easy Steps:
Download the Niyo Global App
Select your preferred bank – DCB or SBM
Complete onboarding using:
Aadhaar Number
PAN Card
The same mobile number and email ID used with your NiyoX account (for faster verification!)
We’d love for you to continue with Niyo Global (SBM/DCB) and enjoy 0% forex benefits. But if you still wish to close your Equitas account, here’s how:
Note: Niyo does not process closures. It’s handled directly by Equitas Bank.
We understand transitions like this can be a bit unexpected — but we’re here to make it simple, seamless, and stress-free. Upgrading now ensures uninterrupted global banking and access to even better travel benefits.
Don’t wait till the last moment — switch today and stay travel-ready! Cheers!
I currently have an account and debit card with Equitas. Since the partnership is ending, I’d like to get a debit card with DCB/SBM. I do not see an option to do that on the Niyo Global app.
Could anyone guide me on how to do this?
I’m traveling abroad in 10 days and this announcement caught me by surprise. It’s not clear at all how to transition from Equitas to DCB/SBM.
We understand your concern! To continue enjoying zero forex markup and a seamless travel banking experience, we recommend downloading the Niyo Global app from the Play Store or App Store.
Explore alternative options like Niyo Global SBM or Niyo Global DCB, designed to give you the best global banking experience
Hi, thanks for replying but it doesn’t really answer my question.
I have the Niyo Global app. When I open it, it goes straight to my Niyo account with Equitas and there’s no option to apply for Niyo Global SBM or Niyo Global DCB debit card. The only option is to apply for a credit card, but I’m not interested in credit card.
How to apply for a SBM or DCB debit card if I already have the Equitas one? Do I need to first close my account with Equitas?
Thank you for your time on the call. We’re glad we could assist you with your queries. As discussed, you can onboard with either an SBM or DCB account to order your preferred 0 Forex debit card. Feel free to reach out if you have any further questions!
Thank you for reaching out! We want to reassure you that your mutual fund investments remain unaffected by the closure of the partnership with Equitas accounts. Your investments are safe, and you’ll still have access to them.
For more detailed information about your investments and their accessibility, we recommend reaching out to our dedicated team at “care@niyomoney.com”. We will be happy to assist you with any further queries.
We’re here to help! Feel free to reach out anytime.
I got the notification on my whatsapp from Niyo to upgrade my account either to DCB or SBM and I will get upgraded to Niyo Premium. I upgraded to DCB and my account got verified but still didn’t upgraded to the Niyo Premium.
As discussed, Niyo coins will be credited and the premium subscription will be upgraded within 10–15 days from the date of account creation. We appreciate your patience.
Since Niyo Equitas is shutting down, I have no option but to switch to Niyo Global DCB/SBM. However, I am outside India and cannot issue a new card. Is there a way I can switch online?
We’re sorry for the inconvenience caused by the Equitas shutdown and understand that being abroad makes this situation even more challenging.
Please note that to switch to Niyo Global DCB/SBM, the onboarding and verification process must be completed from within India. We truly appreciate your patience during this time.
If you have any questions or need assistance exploring your options, please don’t hesitate to reach out—we’re here to support you every step of the way.
I recently got a notification that Niyo Equitas will be charging the forex charges from June 2025 and I have been asked to upgrade to DCB OR SBM cards for zero forex. Unfortunately I am not able to find any option in the app where I can upgrade the card and close the equitas bank. Can anyone help me with this issue.
Thank you for taking the time to speak with us. As discussed, you can upgrade to the Niyo DCB card by clicking on the link below and continuing with the onboarding process:
👉 https://niyo.me/GlobalDCB
If you need any help along the way, feel free to reach out to us here or drop an email at global.escalation@goniyo.com. We’re always happy to assist you!
Also I wanted to know about the free premium and 10k rewards points upon upgrading. Yesterday I received the notification and I wanted to know if I do it from the link you shared, will I still be getting the rewards points and premium membership?
Sorry for the delay in getting back to you! Please allow us a little time to get clarity on the offer message you’ve received We’re on it and will update you shortly!
Thanks for joining us on the call! As mentioned, your premium membership will be activated within 10-15 working days of your account activation.
Once active, you’ll enjoy a 5% savings on all foreign currency transactions. Plus, the fees for your first 3 international ATM withdrawals each quarter will be refunded in coins which can be used to purchase In-app products like VISA, booking flights, etc! Kindly hit the link to learn more: https://goniyo.com/
If you have any questions, we’re just a message away!
What’s Changing?
You will no longer be able to access or operate your Equitas Bank account via the NiyoX or Niyo Global apps.
The 0% forex markup benefit on your Niyo Global Equitas debit card will also be discontinued.
Your card will still work internationally, but a 1.5% forex markup fee will apply on all international spends.
Good news: Your Equitas account remains active and secure, and can still be accessed via the Equitas Bank mobile app, netbanking, or by visiting a branch.
What You Can Do
Niyo Global (SBM or DCB Bank)
Benefits You’ll Enjoy:
0% forex markup on international spends
How to Upgrade – Just 3 Easy Steps:
Quick Apply Links
Niyo Global SBM: Click here to apply
Want the Full Breakdown?
FAQ Highlights
You’re all set. No action needed!
Email us at upgrade@goniyo.com or niyox.escalation@goniyo.com
Note: Niyo does not process closures. It’s handled directly by Equitas Bank.
customerservice@equitasbank.com
Toll-Free (India): 1800 103 1222
Final Thoughts
To continue enjoying zero forex markup and a seamless travel banking experience, we recommend downloading the Niyo Global app from the Play Store or App Store 
.
To know more, just tap here: 
Please allow us a little time to get clarity on the offer message you’ve received 
