Hi @Gaurav_Jasoriya,
Welcome to the Niyo Community! 
Currently, integrating the Niyo DCB forex debit card with the Gojek or Grab app for payments might not be fully supported. Some merchants may be restricted by the bank due to RBI guidelines.
If you need further assistance, please feel free to reach out to DCB Bank’s customer support at customercare@dcbbank.com.
Thank you for your understanding!
Hi.
My NIYO GLOBAL DCB BANK CARD IS NOT WORKING IN USA AND TRANSACTION DECLINED
Welcome to the Niyo Community!
It sounds like you’re having trouble with your Niyo Global DCB Bank card. To resolve this, please ensure that the international transactions feature is enabled in your Niyo Global app. You can find this option under “Card Locks.”
If you’ve already enabled this feature and are still experiencing issues, please let us know. We’ll investigate further to help get things sorted out.
Thank you for your patience!
Im taking a flight in a week for my masters in Ireland. Im taking about a considerable amount in hard cash but i also want to take one forex card as well. I got to know about the amazing features and advantages of using a Niyo Global DCB debit card as my primary ForEx but im just wondering if it all applies to ireland as well and it ca be used in international ATMs at ireland. Im aware of the international ATM charges but i just want to make sure if it will work.
Also i got the card and enabled International toggle but if there is anything else to do in the app for me to be able to use the Niyo Global DCB Debit card while abroad please let me know!!!
Hi @Sriram_R,
Welcome to the Niyo Community!
The Niyo Global DCB Debit Card works in over 180 countries, so you can use it wherever Visa services are accepted, including in Ireland. You’ll be able to use your card for both purchases and ATM withdrawals while abroad.
Here are a few things to keep in mind:
If you have any more questions or need assistance, feel free to reach out. We’re here to ensure you have a smooth experience!
Bon voyage and best wishes for a successful academic adventure in Ireland! 
Thank you for the reply back.
I have a question regarding the ATM transaction fees. So let’s say i withdraw about 1000 euros which i believe is 93k as of today’s value. The ATM charge is 425 and the GST 18% is of the 93k or 425?
Cause 18% of 93k is about 17k which is super expensive.
Please do clarify that for me
Hi @Sriram_R ,
The 18% GST applies to the ATM withdrawal fee of 425 rupees, not to the total withdrawal amount of 93,000 rupees. Therefore, the GST will be 18% of 425 rupees, approximately 76.50 rupees, rather than 17,000 rupees.
I hope this clarifies. If you have any further questions or need additional assistance, please feel free to ask. We’re here to help.
Hi
I’m travelling to UK (England and Scotland) and have applied for a niyo global zero forex debit card with DCB Bank, for easier payments aboard
Want to understand if the card works (swipe and contact less ) at merchants and tubes since I’m just banking on this card
Hey @Nitin_joshi
Welcome to the Niyo Community!
Your card is designed to work seamlessly for all international transactions, including ATM withdrawals, e-commerce purchases, POS transactions, and Tap & Pay. If you require any assistance, please reach out to our in-app chat team or email us at global.escalation@goniyo.com
You can refer to the above post for any further queries/concerns.
Is there any charges on Niyo UPI transactions using DCB Global bank account in UAE?
Hi @Alok_Choudhury,
Welcome to the Niyo Community!
Indian UPI services now work in the UAE. For transactions using your DCB bank account, there are no additional charges for UPI transactions at our end.
You can also use the Scan and Pay feature internationally, with a maximum limit of ₹5,000 per transaction. This limit is combined to both Tap & Pay and Scan & Pay.
If you have any other questions or need further assistance, feel free to reach out!
Hi yesterday I applied DCb niyo account due to issue in kyc in application i reached to near by dcb bank and done with kyc everything and also made the 5500rs initial funding.
But still i didn’t review any mail , sms or any update on my new account .
May I know how long it takes.
Hi @Vigneshn27
After creating an account with the bank branch, you can expect to receive further updates within 2-3 business days. We kindly ask for your patience during this time, and rest assured you will receive confirmation as soon as possible.
Does niyo DCB work in malysia and singapore and how it is different than SBM .
Hello @mkhanzode
Welcome to the Niyo Community!
The Niyo debit DCB card works seamlessly in Malaysia and Singapore. To learn more about the features of both the SBM and DCB cards, click here:
: https://static.goniyo.com/community/Niyo’s+Suite+of+Products.pdf
Thanks for sharing this . As per shared PDF it looks like 3 ATM withdrawal in abroad in one quarter are free
Kindly confirm from your end as well.
Sure thing! With your Niyo card, you get the first 3 ATM withdrawals free each quarter. You’ll see the withdrawal fee charged initially, but don’t worry—it’s credited back to your Niyo account as Niyo coins. You can use these coins for cool in-app perks like flight bookings, VISA purchases, and more.
Is that Niyo dcb bank allowed to deposit cash in nearest dcb branch?
Hi @hemalpatel ,
Greetings of the day.
We’d like to clarify that Niyo DCB accounts are designed as online accounts, which means we do not support cash deposits at any branch, including DCB branches. For cash handling, we recommend exploring alternative methods such as digital payments or transfers.
