Niyo dcb account issue niyo app

I have opened the account offline through branch 2 weeks back and they opened the account within hours but unfortunately the niyo team as usual gave a false info that within 2-3 days the new account would be reflecting in the niyo global app

But two weeks have crossed despite daily chats with the custumor support amd mails they are not resolving the same .

They say next 2 days …next 2 days but no account details showing in the app .

Kindly someone has vinay bagri email id dp share ?

So kindly anyone urgently going abroad have a second thought regarding the same/ go for any other forex card

Ticket id :2349276

Hi @ADI320


Apologies for any inconvenience caused.

Your ticket number has been noted and highlighted. I will look into the case and prioritize it, ensuring that we update you with a resolution at the earliest.

Thanks

Any update pls??this is going tougher ,longer time to resolve …

Kindly reply

Hi @ADI320 ,


Apologies for any inconvenience caused.

We appreciate your patience as our team is coordinating with the Bank to resolve your issue. Our team has spoken to the relevant person and its taking little more time to get this sorted. Rest assured, we are prioritizing your case and will update you with a resolution as soon as possible.

Thank you for your understanding.