Niyo Current Account Debit Freeze

Support & Troubleshooting Dispute Resolution
1

After the message about closing of Old niyo account, I made a transaction to it and it doesn’t show the credited amount. When sought for assistance, they said the account is in debit freeze since it will be closed on 31st july. Will the amount credited be reverted back to my source account ?

2

Hi @Samaravel ,


I’ll DM you personally to get your account details.

Thanks

3

@Samaravel ,


Upon checking, we see that your account is marked as credit freeze because the old DCB cards will be closed by 31st July 2024. No worries, the funds of INR 35,000 will be reversed back to the source bank account by the end of today.

The improved and upgraded DCB Niyo Debit Card with zero forex markup is here!
Please note that your old DCB Niyo Global card will stop functioning from 1st August 2024, We encourage you to migrate to our new DCB Niyo debit card with incredible perks, which will make
your international travel and banking experience better!

If you’re interested in applying for a DCB savings card through Niyo Global app, then please apply through the given link.

Here is the link of new app-

Playstore Link
https://play.google.com/store/apps/details?id=finance.global.travel.niyo

AppStore Link

static link for Niyo DCB PDF:

For further queries, please write back to us as we’re here to help you. Thank you and stay safe!

1 Like
4

I haven’t received the amount to my source account yet !!!

5

I’ve received the amount…Thanks for your support…:grin::+1::handshake:

1 Like
6

Hi @Samaravel ,

I’m glad to hear that you’ve received the amount. Thank you for your patience and understanding throughout the process. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

Thanks again