Is the email I received about DCB account closing legit?

I have had a “Niyo card” since around 2019. At that time, there was only 1 niyo, there was no equitas/ SBM etc. It was/is a DCB current account I believe.

The app is “Niyo Global”. I have a separate app called “Niyo”, which has a black icon, and the “Niyo Global” has a red icon.

A day or two back, I received a SMS and subsequently an email saying **Important - Closure of your DCB Niyo Global Debit Card **

Is this true?

As an alternative, it says you can download the Niyo app and sig


n up. Is this same app that shows my Equitas details? Becase in that app I am not able to create a DCB account (see screenshot)

Hi @harisundara.rajan ,

Your existing DCB account will be merged into your Niyo DCB account. There’s no need to worry; you can share your current active DCB account details with our team before 31st July 2024, and they will handle the merging process to ensure everything continues to work smoothly. Please note that you will need to complete your KYC while you are in India. For further assistance, kindly email us at global@goniyo.com.

Kindly find the details you need to share.

Date of Account Opening:
Customer Name:
Customer Mobile Number:
Customer Pan Number:
Account Number:
Branch Pincode/Name:

Thanks

Your existing DCB account will be merged into your Niyo DCB account.

I do not have a Niyo DCB account. I am not able to open one. I only have a Niyo Equitas account.

Date of Account Opening:

How do I find this detail? I opened it nearly 5 years ago, when the Niyo initiative was new.

Branch Pincode/Name:

Where do I find this?

Hi @harisundara.rajan ,

Will DM you on this and assist you over the call.

Thanks