[New account] Unable to access debit card or other account details

Hi Team,

I have just created a new NiyoX account.

When I try to complete KYC or click on “Savings” tab in the app, it just keeps on loading. It has been hours but I am not able to move further.

I even tried depositing some money, but even after the deposit i am not able to access my savings tab or card details.

This is definitely a very pathetic first experience. Expecting a quick resolution.

Further, on clicking order card, it says “Oops, server is down”. :frowning:

Hi Aakash,
Welcome to the Niyo Community!

We are so sorry for the hassle. Rest assured, the issue has been highlighted with the team and will be resolved at the earliest. We will let you know as soon as we have an update. We appreciate your patience

Meanwhile please help us with your details by filling this form so that we can further check: https://cutt.ly/WhM5lYU.


A post was merged into an existing topic: unable to login to the niyo app