I had tried paying 12592.12 in a shop in Singapore. But first the transaction was declined from their end. Then again i had tried but the same had happened. But after 2 minutes I see that the money had been cut from my account. Please help me in this regard.
Hey @Avik_Pratihar! Welcome to Niyo Community!
Inconvenience regretted! If your amount is debited for a declined transaction, you may receive an auto refund to your account within 15 business days. If you do not receive the refund in the given timeframe, please reach out to our live chat support team through your Niyo SBM app, and our team will help you further.