My amount got deducted for an unsuccessful transaction

Niyo Product Niyo Support
1

I have done a transaction for SNCF FRANCE and amount got deducted for unsuccessful transaction.

Dear AKASH SAHU,
Greetings from SBM Bank India!
Your account XX1183 is debited with INR 623.44 on 21-02-2022. Info:075643/205207270817/00000000

Please verify and how can i get the refund

2

Hey @Akash_Sahu! Regret the inconvenience. If the amount has been debited for a declined international transaction, a refund will be credited to the source account within 15 days. In case, if you do not receive the refund in the given timeframe, please reach out to our in-app Live Chat Support by going to Menu > Support from the Niyo SBM app and we’ll help you further.

Regards,