Issue with physical Card delivery

Delivery was not attempted and card is being returned, delhivery says returned due to non serviceable location. My location is Hyderabad and card was being returned from Manipal… really?

I need card as I have a upcoming travel, and support says it takes 20-25 days for delivery



Also why does your live support respond as bots ?

Also delhivery said my location was not serviceable while the live chat said my number was not reachable, whats going on ?

Same problem with me as well, location is Hyderabad and it’s returning from Manipal

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Hi @Gaurav_Sahni, welcome to our community! we are truly sorry you had to go through such an experience. We will surely take up this with the delivery team to investigate it. However, the delivery status now shows returning. We’ll request the Bank to redispatch the card once it reaches its origin.

Hi @Saketh_Teki, we are truly sorry you had to go through such an experience. We will surely take up this with the delivery team to investigate it. However, the delivery status now shows returning. We’ll request the Bank to redispatch the card once it reaches its origin.

It’s showing returned from afternoon, any idea on when it will be dispatched?
Sorry to ask this here the live chat support is crap never connects

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Hi @Gaurav_Sahni, regret the delay in response. As discussed over the call on 22nd July 2022 your card is been dispatched via Bluedart courier with the AWB number: 40511315644 its been delivered to your location on 19 Jul 2022. Once again apologies for the delay in card delivery.