Card not delivered even after 15 days

They sent my card to wrong city (Not sure whose fault is this Delhivery or Niyo)
My delivery address was hyderabad and they sent it to Manipal.
And its more than 20 days now and I have not received my card yet.
No resolution yet.

Account opening, KYC etc was so seamless but the final card delivery sucks.
That’s why say a good customer experience is created when all the teams perform in sync.

Hi @Rajat_Gupta3, welcome to our community! We regret the inconvenience caused to you. We have raised a request for the redelivery of your card at your registered Communication Address and this process may take 20-25 working days. Requesting your patience in this interim.

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