Issue regarding Kyc.

I scheduled my full kyc for 4th of may and ecom agent did came but while trying to verify my fingerprint for full kyc he was getting a PID Block error of some sort we did try to do it 4-5 times but same error was occuring every time. The strange thing is every time we did try to do fingerprint verification while he was getting the PID error I was getting email from UIDAI of my Aadhaar verification being Successful. At last he left and ask me to reschedule it after 1-2 week. What’s the issue here a clear reply would be helpful.

A post was merged into an existing topic: Update on full KYC Biometric process - NiyoX